Kevin Smith was asked to get off a Southwest flight because of his size, and the controversy over Southwest’s Customer of Size policy was re-ignited. I’ve got a lot of feelings on the issue, and I’ve broken them into 3 parts — the policy, the social media/pr response, and my personal feelings on the issue. It’s an epic but meaty tome that I hope everyone can learn something from.

I’m happy to announce that I’ll be speaking at two upcoming conferences. Click in to find out more!

Travel doesn’t have to be a huge hassle. Here are some of my best travel tips, including why you should never check luggage, and why you should always be nice to the TSA agents. If I missed your favorite travel tip, share it in the comments.